Effect Of Special Tool Completeness During Regular Service At Two Official Honda Workshops (HCM & CPM) Padang On Customer Satisfaction. JTM [Internet]. 31 Oktober 2018 [dikutip 21 Agustus 2025];8(2):93-100. Tersedia pada: https://jtm.itp.ac.id/index.php/jtm/article/view/551